F.A.Q.s

Shopping Information

Do I need an account to place an order?

An email address is all you need to start the order process. We recommend that you register with an email account so that you can start adding your favourite pieces to your wishlist and easily place an order.

I have forgotten my password: what should I do?

Simply follow the ‘Forgot your password?’ link on our Sign In page and enter your email address. You’ll then receive an email to reset your password.

Which currencies can I pay in?

You are able to pay for your order in any of the following currencies :

  • Indian Rupee
  • United States Dollar
  • Euro
  • Great Britain Pound

Do you customize your work?

Yes, we do custom work. We are open to work with you on new ideas for designs, so contact us to see if it’s do-able. For us to consider your indications contact us via e-mail on info@mrpav.com

How do I return my products?

Please see our Returns & Refund page for information on how to return your products.

How do I place an order on your site?

Placing an order is easy at Mr.Pav Here’s how:

  • Choose a category or designer from the top navigation menu or search to explore a specific style or trend.
  • Select the size of your item and click ‘Add to bag’. Once you have finished adding your items, proceed to checkout
  • Sign in to your account if you have not done so already. If you do not have an account, simply enter your email address to proceed.
  • Enter your address and payment information and select a delivery method to complete your order. Once your purchase is confirmed, it will be carefully prepared and shipped to you. We’ll be sure to keep you updated every step of the way.

Can I place an order over the phone?

Our friendly Customer Service Advisors at Mr.pav are happy to assist you with placing your order over the phone.

Payment Information

Why is Mrpav Fashion pricing special?

At Mrpav Fashion, you are shopping pieces from our luxury brands and partners around the globe, expertly curated for you by our team. Prices are determined by each Mrpav partner, therefore the price of the same item may vary depending on your location and where you order an item from.

Although we don’t have any control over price variation, we will always offer you the best price available to your destination at the time of purchase. To view the most accurate prices, select your shipping country from the ‘Location Preferences’ menu at the top right corner of our site.

Please note: Placing an item in your shopping bag or wishlist does not reserve it at a particular price.

Are Mrpav Fashion items authentic?

Our offering is expertly curated from the best luxury fashion around the globe and we guarantee all items are authentic. Authenticity cards and serial numbers may not always be included with your item if the designer has not supplied them.